ACPO 2000 Police Intruder Alarm Policy

The Association of Chief Police Officers (ACPO) have published its revised Policy on Police Response to security systems, most Police Forces implemented the policy on the 1st April 2001. The aim is to reduce further the number of false calls passed to the Police from remote signalling intruder alarm systems.

There remain three levels of Police Response to remote signalling systems

Level 1 -Immediate. Level 2 -Response desirable but may be delayed, e.g. due to resource availability. Level 3 -No Police attendance, keyholder response only

Significant changes from the previous Policy include:

Police Response for Intruder signals will move from Level 1 to Level 2 after 2No false calls have been passed to the Police in any rolling 12-month period, (previously 4 false calls). Personal Attack signals will remain at Level 1.

If a total of 5No false calls are passed to the Police in any rolling 12 month period, the system will move to Level 3 and Police Response will be withdrawn from the part of the system (Intruder or Personal Attack) which has caused 3No or more of the false calls (most Police Forces previously withdrew Response after a total of 7No false calls).

To gain reinstatement after Police Response withdrawal, a system must have been free of false calls for 3 months and have been upgraded to Alarm Confirmation technology. Methods for confirming alarm signals are Sequential Confirmation, Audio Confirmation, and Visual Confirmation.

All new URN applications will require a statement from the system user of any site hazards and risks

Police Forces may now charge the system user up to £30 for the issue of a Unique Reference Number (URN) which is the number issued by the Police when a monitored security system is accepted for Police Response

In addition the Policy requires that as part